🔒 Privacy Policy

Effective Date: 19 May 2025
KEYMAKE SOLUTIONS, LLC

At KEYMAKE SOLUTIONS, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide through our website, forms, and SMS communications. By using our services or submitting your information, you agree to the terms outlined below.

1. TYPES OF INFORMATION COLLECTED
We collect the following types of personal information:

• Full name 
• Phone number 
• Email address 
• Service address 
• Details about requested services 
• SMS communication preferences (opt-in consent)
   

2. METHOD OF INFORMATION COLLECTION
We collect data directly from you when you:

• Fill out our contact or booking forms on the website 
• Call or text us directly 
• Interact with our services through third-party booking tools 
• Consent to receive SMS communications by checking the opt-in box
   

3. PURPOSE OF DATA COLLECTION
We collect your information in order to:

• Schedule and manage locksmith services 
• Send SMS updates, confirmations, and technician ETAs 
• Respond to inquiries or service requests 
• Improve our service quality and customer experience 
• Maintain internal business records
   

4. DATA SECURITY MEASURES
KEYMAKE SOLUTIONS, LLC employs standard industry security protocols to protect your data. We use secure hosting environments, restricted access, and encryption tools to prevent unauthorized access, disclosure, or alteration of your personal information. Access is limited to personnel with a legitimate business need.

5. DATA SHARING
We do not share your personal information with third parties or affiliates for marketing purposes. Your information is used solely to provide services requested by you.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes under any circumstances.

6. USER RIGHTS
You have the right to:

• Access the personal data we hold about you 
• Correct inaccurate information 
• Request the deletion of your information 
• Withdraw SMS consent at any time by replying “STOP” to any message or contacting us directly
   

For questions about this policy or to exercise your rights, please contact us at: 📧 info@keymakesolutions.com
📞 (575) 885-5625

1- SMS Consent Communication:

The information 575-885-5625 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from KEYMAKE SOLUTIONS LLC, you may receive messages related to the following 

• Appointment reminders
• Follow-up messages
• Billing inquiries

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3  SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from KEYMAKE SOLUTIONS LLC in the following ways 

• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary
   

For questions about this policy or to exercise your rights, please contact us at: 📧 info@keymakesolutions.com
📞 (575) 885-5625